Government Contract | North Carolina
Graduate and Professional Admissions Application & Customer Relationship Management Solution

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Bid Information

Bid Alert No: 00000487136

Bid Title: Graduate and Professional Admissions Application & Customer Relationship Management Solution

Agency Bid No. Title: 65-3000127382-DSP

Received Date: 02/16/2016

Close Date: 02/24/2016

Purchase Type: Term:

Delivery Point: University of North Carolina, Chapel Hill, North Carolina

Delivery Date: Not Stated

Special Notices: Questions Due By 02/17/2016 11:00 AM, Bidder Preregistration, Warranty Required


Specifications include, but are not limited to:{00049386.DOC 10} 11 1.Provide production environment and test environment for development, implementation and ongoing maintenance and testing support of full solution. 2.Provide training documents and implementation support throughout development of full solution. 3.Provide ability for UNC-Chapel Hills ITS and office staff to have ability to create, support and maintain all applications and Customer Relationship Management with extremely low reliance on vendor. 4.Service Level Agreement that includes either no outage or less than 24-hour outage of application and Customer Relationship Management for annual updates or other maintenance. 5.Service Level Agreement for applicants and UNC-Chapel Hill staff/faculty users with service request response of 24 hours or less.

Bid Related Documents

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Product Code: 20832

Agency Information

Issuing Agency: University of North Carolina (at Chapel Hill)

State: North Carolina

Agency Type: State and Local

Contact: Dale Poole, Information Technology Procurement Purchasing Division, 104 Airport Drive, Suite 2700, Chapel Hill, North Carolina, 27599

Phone: 919-962-3477




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