Government Contract | Michigan
Genesys Enhancements: EWM, WFM, SA (TREA CC-176) - Training

Bid Information


Bid Alert No: 00000556451

Bid Title: Genesys Enhancements: EWM, WFM, SA (TREA CC-176) - Training

Agency Bid No. Title: 107116B0008043

Received Date: 04/27/2016

Close Date: 05/12/2016

Purchase Type: Not Stated

Delivery Point: Not Stated, Michigan

Delivery Date: Not Stated

Special Notices: Bidder Preregistration

Specifications

Specifications include, but are not limited to: Prove additional on-site consulting, operational training, explanation of functionality, and assistance with optimization of Genesys WorkForce Management Software for Department of Treasury's Individual Income Tax Division. Technical support is required to assist with following tasks: Training for Scheduler(s) and Training for Supervisors and Managers. See attached Statement of Work for detailed listing of training needs

Bid Related Documents

Download Solicitation Notice

Bid Related Attachments

Download Attachment

Product Codes: 92435, 92091

Agency Information


Issuing Agency: State of Michigan - Department of Technology, Management and Budget (DTMB)

State: Michigan

Agency Type: State and Local

Contact: Lisa Feury 320 S. Walnut Street, Cass Building, 2nd Floor, Lansing, Michigan, 48909

Phone: 517-241-1640

Email: feuryl@michigan.gov

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