Government Contract | Hawaii
Furnish and Implement a Comprehensive Information Technology Service Management Tool

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Bid Information


Bid Alert No: 00000474285

Bid Title: Furnish and Implement a Comprehensive Information Technology Service Management Tool

Agency Bid No. Title: RFP D16-055

Received Date: 02/01/2016

Close Date: 03/03/2016

Purchase Type: Term:

Delivery Point: Hawaii

Delivery Date: Not Stated

Special Notices: Questions Due By 02/10/2016 04:00 PM, Pre-Bid Conference Optional 02/03/2016 08:30 AM, Installation Required

Specifications

Specifications include, but are not limited to: The HIDOE is requesting proposals to furnish a comprehensive Information Technology Service Management Tool (hereafter ITSM Solution) and associated implementation services. The proposed system shall be a complete system consisting of software, installation, software customization, training, software support and ongoing software maintenance. The proposed ITSM Solution must be Offeror-owned and hosted. Additionally, HIDOE is seeking implementation services, including management of the overall project, risks and issues, quality, communications and training

Product Codes: 20890, 92046, 92040, 92091, 20811, 92031, 92064, 92045

Agency Information


Issuing Agency: State of Hawaii - Department of Education

State: Hawaii

Agency Type: State and Local

Contact: Nicole Agena Procurement and Contracts Branch, 94-275 Mokuola Street, #200, Waipahu, Hawaii, 96797

Phone: 808-675-0130

Fax: 808-675-0133

Email: nicole_agena@notes.k12.hi.us

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