Government Contract | Illinois
Full Service Maintenance Agreement on 46 Kyocera Copiers

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Bid Information

Bid Alert No: 00000554743

Bid Title: Full Service Maintenance Agreement on 46 Kyocera Copiers

Agency Bid No. Title: 57871

Received Date: 04/26/2016

Close Date: 05/13/2016

Purchase Type: Not Stated

Delivery Point: Illinois

Delivery Date: Not Stated

Special Notices: Bidder Preregistration


Specifications include, but are not limited to:1. Annual maintenance quote must include all Kyocera or approved equivalent (OEM) toners, staples,parts, and other supplies approved by Metra that will be used to ensure warranty commitments.2. The vendor must have a live help desk available in addition to the standard service technician dispatchhot line and at no additional cost. The purpose of this second level of support is to allow Metra a directline of communication for network-related issues that might arise. Please provide the standard servicedispatch contact information as well as the help desk contact information.3. The vendor must have or staff Kyocera Certified Technicians and provide documentation to supportcertification.

Bid Related Documents

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Product Code: 93927

Agency Information

Issuing Agency: Northeast Illinois Regional Commuter Railroad Corporation - METRA

State: Illinois

Agency Type: State and Local

Contact: Carlos Ross 547 W. Jackson Blvd., 11th Floor, Chicago, Illinois, 60661

Phone: 312-322-7096



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