Government Contract | California
EOB-CIB-JRIC-HAIVISION MAINTENANCE RENEW

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Bid Information


Bid Alert No: 00000598048

Bid Title: EOB-CIB-JRIC-HAIVISION MAINTENANCE RENEW

Agency Bid No. Title: RFB-IS-16201904

Received Date: 06/13/2016

Close Date: 06/21/2016

Purchase Type: 4/30/16 - 4/30/17

Delivery Point:

Delivery Date: Not Stated

Specifications

Specifications include, but are not limited to:00000002.00EAHardware/Software MaintenanceHaivision Premium Maintenance & Support Program- Renewal.Includes access to telephone, email (24hrresponse), online chat based support andHaivision's web portal ticket system. Live callattendant. Access to support portal, knowledgebase, FAQ, and basic training videos; Remoteaccess assist; Critical software updates, bugfixes / patches, minor (x.1) and major (1.x)releases; System upgrade protection; Annualsystem diagnostic; Advanced replacement ofdefective hardware or on-site repair ifapplicable; Standard EPG updates.

Bid Related Documents

Download Document

Product Codes: 93921, 92047, 92045

Agency Information


Issuing Agency: County of Los Angeles

State: California

Agency Type: State and Local

Contact: Jenny Amnuayphon, Internal Services Department ISD Central Purchasing, 1100 N. Eastern Ave. Room 103, Los Angeles, California, 90063

Phone: 323-267-2468

Email: jamnuayphon@isd.lacounty.gov

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