Government Contract | Wisconsin
END USER SERVICES

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Bid Information


Bid Alert No: 00000526684

Bid Title: END USER SERVICES

Agency Bid No. Title: 1619A

Received Date: 03/30/2016

Close Date: 04/19/2016

Purchase Type: Not Stated

Delivery Point: 515 W. Moreland Blvd, Waukesha, Wisconsin, 53188

Delivery Date: Not Stated

Special Notices: Questions Due By 04/04/2016 04:30 PM

Specifications

Specifications include, but are not limited to:Waukesha County has one full time End User Technician. The Contractor, will become an integral part of fulfilling the IT mission by providing three (3) full time Workstation Technicians for End User Services support, on an eight (8) hour per day basis, Monday through Friday. Standard Duties and Responsibilities: Each member of the team will be expected to be able to perform the following duties and responsibilities: Evaluation and resolution of microcomputer related technical problems escalated from the Help Desk, or any other source, and reporting it to the Infrastructure Group. Participation in various small and large microcomputer software and technical projects that span several County departments. Configuring software to be ready for distribution via County remote distribution software SCCM with training. IT PC/Laptop/Printer installations and inventory tracking. Creating new PC/Laptop and printer configurations and images. Organizing and categorizing all images as assigned. Prepare and maintain detailed records, reports, and microcomputer documentation

Product Codes: 92040, 92000, 92064

Agency Information


Issuing Agency: County of Waukesha

State: Wisconsin

Agency Type: State and Local

Contact: Diane Knoll, Purchasing Division Waukesha County Department of Parks and Land Use, 515 W. Moreland Blvd., Waukesha, Wisconsin, 53188

Phone: 262-896-8035

Fax: 262-548-7668

Email: dknoll@waukeshacounty.gov

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