Government Contract | North Carolina
EMS Patient Billing Services

Bid Information

Bid Alert No: 00000523997

Bid Title: EMS Patient Billing Services

Agency Bid No. Title: 16027

Received Date: 03/25/2016

Close Date: 04/13/2016

Purchase Type: Not Stated

Delivery Point: Wake County, North Carolina

Delivery Date: Not Stated


Specifications include, but are not limited to: Project Scope Wake County is searching for the firm that can provide the best quality EMS billing services for the citizens and visitors of Wake County. Wake County expects the selected firm to perform the following: 1.Provide excellent customer service to the patients of the Wake County EMS System 2.Receive electronically all EMS electronic patient care reports (ePCR) 3.Review and code each ePCR appropriately 4.Obtain and file applicable insurance from patients 5.Bill patients for amount owed the County 6.Deposit funds received daily into Wake County bank account 7.Establish internal performance metrics, monitor compliance and report on same. 8.Provide customers access to billing information online and over the phone. 9.Provide customers access to billing staff for at least 12 hours a day. 10.Manage Wake County EMS System subscription program 11. Provide customers the ability to pay bills and subscription fees through a PCI approved online payment system see section 3.11.

Product Code: 94610

Agency Information

Issuing Agency: County of Wake

State: North Carolina

Agency Type: State and Local

Contact: Tom Wester, Procurement Services 301 S. McDowell Street, Room 2900, Raleigh, North Carolina, 27601

Phone: 919-856-6153




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