Government Contract | Indiana
Eligibility Services, Staffing, and Training

Bid Information

Bid Alert No: 00000557717

Bid Title: Eligibility Services, Staffing, and Training

Agency Bid No. Title: 16-102

Received Date: 05/02/2016

Close Date: 07/29/2016

Purchase Type: 4 year term

Delivery Point:

Delivery Date: Not Stated

Special Notices: Pre-Bid Conference 05/04/2016 03:00 PM, Questions Due By 05/11/2016


Specifications include, but are not limited to:The purpose of this RFP is to select a vendor or vendors that can satisfy the States need for eligibility services in support of DFRs eligibility determination operation. It is the intent of FSSA to contract with a vendor or vendors that provide eligibility services, local office staff augmentation, and/or training services to fulfill the functional requirements of the eligibility operation.SUMMARY SCOPE OF WORKDFR is the division responsible for establishing eligibility for delivering benefits to clients in Medicaid, Healthy Indiana Plan (HIP), SNAP, TANF, and other assistance programs. The eligibility services contractor(s) is/are a central stakeholder of the eligibility determination operation. Vendor responsibilities include staffing and fulfilling the functions of the Central Change Centers, Regional Change Centers, and Local Offices, end to end processing of program applications and electronic case information, preparation and facilitation of appeals and hearings, and training of key staff. This Scope of Work for this RFP is broken out into three sections: Scope 4.1: Central and Regional Change Center Eligibility Determination Operations; Scope 4.2: Local Office Staff Augmentation; and Scope 4.3: Training Services. DFR requests responses to this RFP from potential contractors experienced in providing quality eligibility services, staff augmentation, and training services for organizations similar in size and scope to DFR. Vendors may respond to one, two, or all three sections of the scope of this RFP. Detailed responsibilities and expectations for the Eligibility Services Contractor(s) are listed in Attachment D: Scope of Work.1.5RFP OUTLINEThe outline of this RFP document is described below:

Product Codes: 92435, 95215, 95816, 95870

Agency Information

Issuing Agency: State of Indiana - Department of Administration

State: Indiana

Agency Type: State and Local

Contact: Jennifer Michael, Procurement Division 302 W. Washington Street, Indianapolis, Indiana, 46204

Phone: 317-232-3050




FREE Market Analysis

Get a FREE 90-Day Market Analysis and see the bids you’ve been missing