Government Contract | Tennessee
EBS Hosting and Managed Services

Bid Information

Bid Alert No: 00000417176

Bid Title: EBS Hosting and Managed Services

Agency Bid No. Title: RFP 126299

Received Date: 11/16/2015

Close Date: 12/15/2015

Purchase Type: Not Stated

Delivery Point: Chattanooga, Tennessee

Delivery Date: Not Stated

Special Notices: Questions Due By 12/08/2015 04:30 PM


Specifications include, but are not limited to:1. Physical/Virtual Serversa. Vendor is responsible for the setup, configuration, patching, maintenance, andsecuring/hardening of all physical or virtual servers.b. Vendor is responsible for server interconnectivity (i.e. between application servers anddatabase servers, for example) and for server and network firewalls at vendorsfacilities.c. As EBS sometimes produces files (i.e. csv, txt) as output and/or receives files for input,shared locations on the servers should be configured accordingly. The City ofChattanooga will provide confirmation when access authorization is requested but theact of granting/revoking access should fall to the vendor.d. Vendor should provide an explanation of their disaster recovery procedures.2. Oracle Application and Database Serversa. Vendor is responsible for the setup, configuration, patching, and maintenance of theOracle database instances used for EBS and EiS.b. Vendor is responsible for all applicable database maintenance relative to applicationperformance, i.e. the scheduling of statistics-gathering, the monitoring of databaseperformance, the monitoring of tablespace usage, the expanding and reorganization oftablespaces, etc.c. Vendor is responsible for the setup, configuration, patching, and maintenance of OracleApplication Server instances. Instances should be configured to use HTTPS.3. Cloning, Patching, and Test Instancesa. In addition to the production instance, the City requires at least one (1) test instance.This instance should be cloned from production on a regular basis (vendor shouldprovide their standard cloning schedule).b. When technical issues arise for which testing is needed, vendor is expected to create afresh clone if needed (so that the production issue being diagnosed can be recreated inthe test instance).

Bid Related Documents

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Product Code: 91551

Agency Information

Issuing Agency: City of Chattanooga

State: Tennessee

Agency Type: State and Local

Contact: Sharon Lea Purchasing Division, City Hall, Room G13, 101 E. 11th Street, Chattanooga, Tennessee, 37402

Phone: 423-643-7235

Fax: 423-757-7244




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