Government Contract | Florida
Document Management Services

Bid Information


Bid Alert No: 00000557883

Bid Title: Document Management Services

Agency Bid No. Title: 07-78131804U

Received Date: 04/29/2016

Close Date: 05/24/2016

Purchase Type: 5 year term

Delivery Point:

Delivery Date: Not Stated

Specifications

Specifications include, but are not limited to:Document Management Services includes storage of a State Agencys or Eligible Users physical and electronic records and providing storage supplies, archiving services, document classification, organization, retrieval, transportation delivery/pick-up services, destruction, scanning services and digital document storage. Records may be in any form or format including electronic (ex. paper, film, disks, digital media, etc.). The Contractor is responsible for providing personnel, materials, software, equipment, transportation, and facilities to perform all requirements listed in the Statement of Work for each Region awarded. Contractors shall provide Customers secure online access to their records via the Internet utilizing a Customer Portal and Repository. This records and information management system must permit accesstotheCustomersinventory of physical and electronic storage records for the purpose of tracking, monitoring status, maintaining an automated inventory and database of the Customers digital scans, retrieving records (both physical and electronic), account management and notifications including emails, invoicing, and reporting. The Department understands that technology is rapidly changing in this industry and therefore reserves the right to expand any Document Management Services identified within this solicitation or new innovations that become available during the contract term. Awarded Contractors may propose alternatives for equivalent, better or more cost effective commodities, technology and/or services than specified under the Contractors original response at any time during the life of the contract. 3.2 General Requirements 3.2.1 Customer Service and Administration The Contractor shall provide Customers all services provided under the resulting contract during normal business hours, Monday through Friday, 8:00AM through 5:00PM ET, including a point of contact accessible via telephone and email. This point of contact shall be someone with specific knowledge of all services provided and located within each specific Region.

Product Code: 95882

Agency Information


Issuing Agency: State of Florida - Department of Management Services

State: Florida

Agency Type: State and Local

Contact: Division of State Purchasing, 4050 Esplanade Way, Suite 335B, Tallahassee, Florida, 32399

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