Government Contract | Oklahoma
Dispatch Audit

Bid Information

Bid Alert No: 00000564349

Bid Title: Dispatch Audit

Agency Bid No. Title: RFP 16.155

Received Date: 05/05/2016

Close Date: 05/17/2016

Purchase Type: Not Stated

Delivery Point: Broken Arrow, Oklahoma

Delivery Date: Not Stated


Specifications include, but are not limited to:The contractor will perform call audits at random of no less than 100 911 callsper calendar month that have been received by the Broken Arrow Police Department.Each call audit will include references to EMD-Q performance standards andrecommendations for improvement as well as commendations for exemplaryperformance. Summary reports of department performance and trends will be completedand reported to the fire chief with carbon copies to members of the dispatch steeringcommittee. Work may be done during business hours at the public safety complex (PSC)of Broken Arrow with department equipment. The fire department will provide allclearances and equipment necessary to complete the tasks. Work done outside ofbusiness hours at the PSC is subject to approval by the fire chief. Contractors mustmaintain ED-Q certification. Monthly dispatch steering committee meeting attendance isencouraged subject to scheduling. Orientation will be provided. Interested parties shouldsubmit a bid for monthly service with an anticipated 12 month contract.

Bid Related Documents

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Product Codes: 91579, 94620

Agency Information

Issuing Agency: City of Broken Arrow

State: Oklahoma

Agency Type: State and Local

Contact: Lee Zirk Purchasing Division, 1700 W. Detroit Street, Broken Arrow, Oklahoma, 74012

Phone: 918-259-7000



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