Government Contract | Washington
Development Services Outreach

Bid Information


Bid Alert No: 00000430849

Bid Title: Development Services Outreach

Agency Bid No. Title: 15146

Received Date: 12/03/2015

Close Date: 12/18/2015

Purchase Type: Not Stated

Delivery Point: Bellevue, Washington

Delivery Date: Not Stated

Special Notices: Questions Due By 12/08/2015 05:00 PM, Bidder Preregistration

Specifications

Specifications include, but are not limited to: The Consultant will work with a City of Bellevue representative to develop a customer outreach program that could include the use of customer surveys, focus groups, contact with stakeholder groups, and other channels to gain candid feedback about the customers experience, and suggestions for improving service delivery. Program elements include developing strategies to effectively gain candid customer feedback, creating interview and survey questions, scheduling and conducting customer interviews, and administering a customer survey. The consultant will compile customer feedback, suggestions for improvement, and recommendations for a sustainable customer feedback program in a final report to Development Services

Product Codes: 96160, 96120, 91812

Agency Information


Issuing Agency: City of Bellevue

State: Washington

Agency Type: State and Local

Contact: Jamie Robinson Contracting Services Division, 450 - 110th Avenue NE, Bellevue, Washington, 98004

Phone: 425-452-6843

Email: jrobinson@bellevuewa.gov

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