Government Contract | Virginia
Danville Utilities Call Handling and Outage Management Operations

Bid Information


Bid Alert No: 00000440846

Bid Title: Danville Utilities Call Handling and Outage Management Operations

Agency Bid No. Title: RFP 15-16-075

Received Date: 12/15/2015

Close Date: 01/07/2016

Purchase Type: Not Stated

Delivery Point: Danville, Virginia

Delivery Date: Not Stated

Specifications

Specifications include, but are not limited to:The firm selected will be asked to perform a variety of individual tasks, each of which will be separately described. The qualified firm will be decided based on experience in handling electric outage call and overall price. Call handling- live in-person and IVR based Outage management software integration-interface to current utility systems Automated call back after restoration Outage message notification (Phone, text, etc.) Surveys-conduct customer surveys as necessary

Bid Related Documents

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Bid Related Attachments

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Product Code: 91520

Agency Information


Issuing Agency: City of Danville

State: Virginia

Agency Type: State and Local

Contact: J. Gary Via, Purchasing Department Purchasing Department, 427 Patton Street, Room 304, Danville, Virginia, 24541

Phone: 434-799-6528

Fax: 434-799-5102

Email: viajg@ci.danville.va.us

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