Government Contract | North Carolina
CUSTOMER RELATIONSHIP MANAGEMENT APPLICATION

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Bid Information


Bid Alert No: 00000456969

Bid Title: CUSTOMER RELATIONSHIP MANAGEMENT APPLICATION

Agency Bid No. Title: 69-1043

Received Date: 01/11/2016

Close Date: 03/01/2016

Purchase Type: Not Stated

Delivery Point: University of North Carolina at Greensboro, Greensboro, North Carolina

Delivery Date: Not Stated

Special Notices: Questions Due By 01/28/2016 02:00 PM, Bidder Preregistration

Specifications

Specifications include, but are not limited to:Create custom database fields andmodify existing database fields. High2 Easily create and update forms,automate responses, develophierarchies, build workflow, assignsecurity privileges, etc.High3 Prove system access based onuser-defined roles High4 Ability to allow for systemadministration via an iPad viabrowser.High5 Ability to allow for systemadministration via a non-IOS mobiledevice via browser.High6 Provide visibility to administrationusers of all applications in processfor a particular student.High7 Ability to assign a unique identifierto each prospect/applicant, allowingmultiple prospect cycles/applicationsto be associated with same person,in the same term.High8 Ability to identify duplicate identitiesand take corrective action on workand communication flows.High9 Provide for robust search match forduplicate management. High10 Allow for minimal data entries to bemanaged without impeding the dataintegrity of prospect and applicantdata.High11 Ability to track individuals throughmultiple lifecycles from prospect toenrollment.High12 Ability to track individuals whileenrolled to resolve conditions ofAdmissionsAbility to track individuals whileenrolled to resolve Final Transcript High14 Customizable to reflect UNCGbrandingHigh15 Support specific branding wheredifferent from main UNCG branding(JMSW, Nano, etc.)High16 Detailed audit trail/history forAdministrative Staff actions (end toend)High17 Detailed audit trail/history forProspect/Applicant actions (end toend)High18 Ability to log proxy access to reflectaction done by Proxy rather thanReal Person.Low19 Ability to support variety of paymentgateways. High20 Ability to support multiple paymentgateway connections for differentapplication types, allowingappropriate separation of applicationfee revenue.High21 Ability to manage applications withtime deadlines that are programspecific.High22 Ability to manage applications withentry terms that are programspecific (i.e. MA in History enters inFall semester whereas MA inMuseum Studies enters in Springsemester)

Product Codes: 92040, 92064

Agency Information


Issuing Agency: University of North Carolina at Greensboro

State: North Carolina

Agency Type: State and Local

Contact: Richard R. Fleming UNCG Purchasing, 1100 W. Market Street, Greensboro, North Carolina, 27403

Phone: 336-334-3078

Email: rrflemin@uncg.edu

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