Government Contract | Texas
Credit Card, Charge Card Services

Bid Information

Bid Alert No: 00000494864

Bid Title: Credit Card, Charge Card Services

Agency Bid No. Title: RFP 7400 TVN0055REBID

Received Date: 02/25/2016

Close Date: 03/17/2016

Purchase Type: 36 month period

Delivery Point:

Delivery Date: Not Stated


Specifications include, but are not limited to:The City of Austin, herein after referred to as City, seeks proposals from qualified and experiencedcompanies for credit and debit card processing services, to provide credit card equipment andprocessing services for the City of Austin.Required services shall include electronic authorization by Point-of-Sale (POS) terminal or computer,capture and electronic settlement of credit and debit card transactions for a variety of credit cardtypes and transaction types to an account designated by the City, and online internet accesscapability.II. BACKGROUNDThe City accepts credit and debit cards at various City offices and locations for a variety of goods,services or fees. There are approximately 20 City Departments at over 80 Citywide locations usingapproximately 110 electronic capture terminals and 10 virtual terminals (Virtual terminals are nonswipePC or internet based point of interface wherein the clerk/teller enters in the card information,usually when the card is not present). Typically, each location will require a separate merchant ID andstatement.For calendar year 2015, the City processed approximately 700,000 credit card transactions totaling$53 million in dollar volume. Although the City cannot guarantee any volume level, the estimatedgrowth rate in transaction and dollar volume is expected to be 20% per year. The anticipatedrevenue receipts and number of transactions for each charge type accepted are detailed in Section0610 of this solicitation.The departments that are set up to accept credit cards payments as a form of payment are listedbelow along with an example of the services that the department utilizes the contract for. Animal Services (client services) Austin Convention Center Department (event fees) Austin Energy (Green Building Program Science Festival) Austin Fire Department (fire alarm permits) Austin Public Library (materials fines and fees) Austin Water Utility (rental agreements) Department of Aviation (parking)

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Product Code: 94635

Agency Information

Issuing Agency: City of Austin

State: Texas

Agency Type: State and Local

Contact: Sandy Wirtanen PO Box 1088, Austin, Texas, 78767

Phone: 512-974-7711

Fax: 512-974-2388




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