Government Contract | California
Court Services Management System

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Bid Information

Bid Alert No: 00000470933

Bid Title: Court Services Management System

Agency Bid No. Title: SHR116-ADMSR-1793

Received Date: 01/29/2016

Close Date: 03/07/2016

Purchase Type: Term:

Delivery Point: San Bernardino, California

Delivery Date: Not Stated

Special Notices: Questions Due By 02/08/2016 03:00 PM


Specifications include, but are not limited to: Project Goal i. The goal of this project is to replace the current CASS system with a new system to be called CCMS. CCMS is expected to support roughly the same business functions as CASS, but to enable the Department to significantly improve its efficiency, transparency, and customer service in performing those business functions. This will be accomplished in the following ways:1. CCMS will capture, store, and organize much more information about the business functions, thus providing better reporting and business intelligence.2. CCMS will turn paper-based processes into electronic processes, enabling the Departments Civil Division to better allocate work to resources in its branch offices, and ultimately allowing some functions to be organized around virtual offices. Electronic processes will include:a. Electronic rather than paper case files, with scanned images integrated into structured data b. Controlled workflows, with in-process work routed through a sequence of steps from user to user c. Access from any computer on the Departments network d. User-friendly, intuitive user interface via web browser e. CMMS will improve clerical efficiency and transparency. f. CCMS will provide mechanisms for customers to inquire about their cases using the internet, both improving customer service and freeing staff for other tasks.

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Product Code: 20810

Agency Information

Issuing Agency: County of San Bernardino

State: California

Agency Type: State and Local

Contact: Jose Torres Sheriff/Coroner/Public Administration, 655 E. Third Street, San Bernardino, California, 92415

Phone: 909-387-3465

Fax: 909-387-3444




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