Government Contract | Washington
Constituent Relationship Management

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Bid Information

Bid Alert No: 00000512765

Bid Title: Constituent Relationship Management

Agency Bid No. Title: IT238

Received Date: 03/15/2016

Close Date: 04/19/2016

Purchase Type: Not Stated

Delivery Point: Evergreen State College, Olympia, Washington

Delivery Date: Not Stated

Special Notices: Questions Due By 03/30/2016


Specifications include, but are not limited to: The scope of this project is to purchase and implement a CRM for Evergreens Development, Alumni Programs, and Advancement Division.The contract established with the vendor selected as a result of this RFP will provide for the purchase, implementation, and on-going support of the CRM. The CRM will include vendor provided online PCI compliant credit card, debit card, and electronic check processing and payment gateway using Evergreen provided merchant accounts. It is highly desirable that the proposed CRM will provide a bi-directional interface, preferably native, to Evergreens Ellucian Banner Student Information & Financial System. It is highly desirable that the proposed CRM is cloud-based and vendor hosted. This proposal may also include options to meet future requirements. Subsequent contract addendum(s) will cover this additional functionality.The first years estimated budget for this purchase is $150,000 for the acquisition of the CRM, installation, data conversion, implementation, and training. An additional $75,000 is budgeted for continued software license subscription and support for successive years.

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Product Codes: 20800, 20900, 92064

Agency Information

Issuing Agency: Evergreen State College

State: Washington

Agency Type: State and Local

Contact: Marshall Robinson, Information Technology Purchasing & Contracts Office, 2700 Evergreen Parkway NW L1007, Olympia, Washington, 98505

Phone: 360-867-5068

Fax: 360-867-6660




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