Government Contract | Ohio
Citizen Interactive Voice Response (IVR)

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Bid Information


Bid Alert No: 00001078924

Bid Title: Citizen Interactive Voice Response (IVR)

Agency Bid No. Title: DBDAS-18-03-001

Received Date: 09/04/2017

Close Date: 09/22/2017

Purchase Type: This initial project is to be completed within eighteen (18) months.

Delivery Point: Various Locations, Ohio

Delivery Date: Not Stated

Special Notices: Questions Due By Optional 09/12/2017 08:00 AM, Bidder Prequalification, Bidder Preregistration

Specifications

Specifications include, but are not limited to: The Ohio Department of Administrative Services (DAS) seeks a Contractor to support the EnhancedContact Center (ECC) and Interactive Voice Recognition (IVR) system implemented as part of the OhioBenefits Project on behalf of Ohio Department of Medicaid (ODM) and the Ohio Department of Job andFamily Services (ODJFS).

Product Code: 88343

Agency Information


Issuing Agency: State of Ohio - Department of Administrative Services

State: Ohio

Agency Type: State and Local

Contact: Procurement Services, 4200 Surface Road, Columbus, Ohio, 43228

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