Government Contract | Maryland
Cisco SMARTnet Support

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Bid Information


Bid Alert No: 00000429070

Bid Title: Cisco SMARTnet Support

Agency Bid No. Title: MDM0031023887

Received Date: 12/02/2015

Close Date: 12/17/2015

Purchase Type: Not Stated

Delivery Point: Baltimore, Maryland

Delivery Date: Not Stated

Specifications

Specifications include, but are not limited to:The MHBE is issuing this solicitation for the purposes of purchasing the following products and services.Bidders shall provide a fixed monthly fee for 12 months which includes the following components:Requirements:1) Cisco SMARTnet Advanced Replacement ServicesBidders must be able to provide:SMARTnet 24x7x4: Advance replacement parts with a four-hour response basis 24 hoursper day, 7 days a week, including Cisco and observed holidays.2) Cisco SMARTnet Onsite Support ServicesBidders must be able to provide:SMARTnet On-Site 24x7x4: Four hour response for Remedial Hardware Maintenance 7days a week, 24 hours a day including Cisco observed holidays.

Bid Related Documents

Download Document

Amendments

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Product Codes: 93921, 92045

Agency Information


Issuing Agency: State of Maryland - Department of Health and Mental Hygiene

State: Maryland

Agency Type: State and Local

Contact: Michelle Compton 750 E. Pratt Street, 16th Floor, Baltimore, Maryland, 21202

Phone: 410-547-8152

Email: hix.procurement@maryland.gov

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