Government Contract | California
CISCO SMARTnet SUPPORT & MAINTENANCE SERVICES

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Bid Information


Bid Alert No: 00000562643

Bid Title: CISCO SMARTnet SUPPORT & MAINTENANCE SERVICES

Agency Bid No. Title: 49

Received Date: 05/04/2016

Close Date: 05/19/2016

Purchase Type: Term:

Delivery Point: Santa Clara, California

Delivery Date: Not Stated

Special Notices: Questions Due By 05/09/2016 02:00 PM, Pre-Bid Conference Optional 05/10/2016 04:00 PM

Specifications

Specifications include, but are not limited to:inimum services required for this proposal:1. Advanced hardware replacement (4 hour or Next Business Day depending on24x7x4 requirement listed in table)2. Direct Cisco OS Upgrades (Major and Minor) with owned feature sets3. Direct Cisco TAC support is mandatory for the 24x7 coverage but the City isopen to other options for the 8x5service4. Registered access to cisco.com

Bid Related Documents

Download Document

Product Codes: 93921, 93972, 92045

Agency Information


Issuing Agency: City of Santa Clara

State: California

Agency Type: State and Local

Contact: 1500 Warburton Avenue, Santa Clara, California, 95050

Email: itdepartment@santaclaraca.gov

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