Government Contract | North Carolina
Call Reporting Software

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Bid Information


Bid Alert No: 00000476198

Bid Title: Call Reporting Software

Agency Bid No. Title: 02-16007

Received Date: 02/03/2016

Close Date: 02/16/2016

Purchase Type: Not Stated

Delivery Point:

Delivery Date: Not Stated

Special Notices: Questions Due By 02/09/2016 05:00 PM, Bidder Preregistration

Specifications

Specifications include, but are not limited to:The call reporting software offered shall work with UCM and UCME systems. The system shall provide call reporting statistics for individual sites and for different combination of sites. The following call reporting software functions are required: 1.Logging of all incoming and outgoing internal calls (station to station) 2. Logging of all incoming and outgoing PSTN calls. 3. Caller ID / ANI tracking of incoming calls through multiple internal transfers. 4. Summary reports by individual station or groups of stations. 5. Summary reports by date/time period(s). 6. Summary reports by individual trunk(s) or line(s). 7. Summary reports by calling and called number(s). 8. Call history search based on phone extension, calling number, called number, date, and/or time.

Bid Related Documents

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Amendments

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Product Codes: 20827, 20928, 92064

Agency Information


Issuing Agency: State of North Carolina - Administrative Office of the Courts

State: North Carolina

Agency Type: State and Local

Contact: Cathy Griner 901 Corporate Center Drive, Raleigh, North Carolina, 27607

Fax: 919-890-1947

Email: catherine.b.griner@nccourts.org

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