Government Contract | Texas
BILLING SERVICES FOR DEER PARK EMERGENCY MEDICAL SERVICES (EMS) FEES

Bid Information


Bid Alert No: 00000402766

Bid Title: BILLING SERVICES FOR DEER PARK EMERGENCY MEDICAL SERVICES (EMS) FEES

Agency Bid No. Title: Not Stated

Received Date: 10/27/2015

Close Date: 11/20/2015

Purchase Type: Not Stated

Delivery Point: Deer Park, Texas

Delivery Date: Not Stated

Specifications

Specifications include, but are not limited to:The City of Deer Park seeks to obtain proposals from qualified firms to provide EMS Billing Services for all feesassociated with the response and patient transport of the Citys Emergency Medical Services (EMS) Divisionoperating the Citys 9-1-1 ambulance service. The city of Deer Park desires to pursue partnerships to build an optimalrevenue cycle and is open to alternatives to meet the requirements that may or may not be described below.a. Billing1) Retrieve the electronic billing file and other billing related information from the Citys server. The City ofDeer Park utilizes ESO Solutions for electronic Patient Care Reporting (ePCR). The billing contractor willreceive information from this system via secure FTP. It is expected that downloads of patient reports willoccur not less than 2-3 times per week (daily being the preferred frequency).2) Prepare invoices according to the rates established by the City, guidelines and procedures establishedby the firm and the City, and all applicable laws and regulations including those for Medicare andMedicaid Services.3) Bill all transports according to applicable laws established by Medicare, Medicaid and other applicableagencies.4) Utilize available resources and databases to obtain billing insurance information on private paypatients.b. Collections1) Process all claims according to timelines defined by the City and the firm.The claims should bedivided into four revenue categories: Medicare, Medicaid, Insurance, and Private Pay.2) Recategorize claims appropriately after receiving payment from the primary payor.3) Process denials for Medicare and Medicare according to the timelines defined by the firm and theCity.4) Provide customer service from 8:00 am to 5:00 pm Central Standard Time(CST), using a firmsupplied phone number.5) Process all cash receipts and receipt of payments according to applicable timelines.6) Process all refunds and over payments in a timely manner.7) Establish internal controls to ensure that policies and procedures are being followed.c. Reporting1) Detailed reports will be required by the City to monitor the billing and collection process. Daily, monthly,and annual reports of the types noted below must be provided to the Citys designees by the timeperiod specified. Daily reports should be available within three (3) business days and monthly reportsshould be available by the fifteenth (15) of the following month. Reports should be submittedelectronically either via email or secure server. Reports should be provided in MS Excel and/or as PDFdocuments when requested.

Bid Related Documents

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Amendments

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Product Code: 94610

Agency Information


Issuing Agency: City of Deer Park

State: Texas

Agency Type: State and Local

Contact: Tracy McBride 710 E. San Augustine, Deer Park, Texas, 77536

Phone: 281-478-7228

Fax: 281-478-4029

Email: tmcbride@deerparktx.org

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