Government Contract | Rhode Island
BHDDH Incident and Complaint Reporting System

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Bid Information

Bid Alert No: 00000449478

Bid Title: BHDDH Incident and Complaint Reporting System

Agency Bid No. Title: 7550152

Received Date: 12/29/2015

Close Date: 01/25/2016

Purchase Type: Not Stated

Delivery Point: Rhode Island

Delivery Date: Not Stated

Special Notices: Questions Due By 01/06/2016 10:00 AM, Minority Business Set-Aside, Women-Owned Business Set-Aside


Specifications include, but are not limited to:BHDDH is seeking a Commercial-Off-The-Shelf (COTS) vendor to provide a web-basedIncident and Complaint Reporting system. The vendor must configure/customize thesystem, host the system in a secure computer center, provide backup and disaster recoveryservices, provide user training and provide support for all users.The system captures highly sensitive healthcare information that may involve abuse,neglect, mental health and substance abuse. The vendor must possess extensive priorexperience in implementing secure COTS Incident and Complaint Reporting systems andspecific experience in providing these types of systems to State or Federal Agencies thatcollect sensitive healthcare information covered under HIPAA regulations.3.1 General Requirements3.1.1 System must be remotely hosted and fully supported by the COTS vendor. BHDDHwill only sign one contract with the primary vendor for all services including butnot limited to licensing, customization, configuration, application upgrades,database upgrades, hosting, hot-spot hosting, communications, security, backup,recovery, training and support.3.1.2 System must be hosted in a computer center that is located inside the ContinentalUnited States.

Bid Related Documents

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Bid Related Attachments

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Product Codes: 20400, 20447

Agency Information

Issuing Agency: State of Rhode Island - Department of Administration

State: Rhode Island

Agency Type: State and Local

Contact: David J. Francis One Capitol Hill, 2nd Floor, Smith St., Providence, Rhode Island, 02908




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