Government Contract | Arizona
AS400 Maintenance

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Bid Information

Bid Alert No: 00000445954

Bid Title: AS400 Maintenance

Agency Bid No. Title: ADSPO16-00005937

Received Date: 12/22/2015

Close Date: 01/15/2016

Purchase Type: Not Stated

Delivery Point: Arizona

Delivery Date: Not Stated

Special Notices: Bidder Preregistration


Specifications include, but are not limited to:a. The contractor shall provide all expertise, equipment, services and supplies necessary tomaintain the Lotterys IBM computer equipment.b. Maintenance costs shall include all parts (including equipment, cables, and associatedhardware) labor, travel, service and preventative maintenance.c. The equipment listed in this solicitation is dependent upon the availability of promptprofessional service. Contractor shall have existing maintenance facilities with sufficientOEM parts inventory, available 24 hours per day, seven days per week, and maintain factory trained technicians experienced in providing quality service on equipmentspecified. Maintenance facilities shall be located within the Phoenix metropolitan area.d. Required service hours shall be 24 hours per day, seven days per week.e. The Contractor shall provide a 24 hour per day dispatcher. The contractor shall respondwithin one hour via telephone from receipt of a service call. The contractor shall be onsitewithin four hours of the service call.

Product Code: 93921

Agency Information

Issuing Agency: Arizona Lottery

State: Arizona

Agency Type: State and Local

Contact: Rick Crago 4740 E. University Dr., Phoenix, Arizona, 85034

Phone: 480-921-4508

Fax: 480-921-4425




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