Government Contract | Texas
ANONYMOUS FRAUD AND NON-COMPIANCE HOTLINE AND ONLINE REPORTING SERVICES

Bid Information


Bid Alert No: 00000483159

Bid Title: ANONYMOUS FRAUD AND NON-COMPIANCE HOTLINE AND ONLINE REPORTING SERVICES

Agency Bid No. Title: 783-16004

Received Date: 02/11/2016

Close Date: 03/01/2016

Purchase Type: Term:

Delivery Point: University of Houston, Houston, Texas

Delivery Date: Not Stated

Special Notices: Pre-Bid Conference Optional 02/12/2016 01:00 PM, Questions Due By 02/15/2016 05:00 PM

Specifications

Specifications include, but are not limited to: The University of Houston System invites you to submit proposals to establish, operate, and maintain adedicated internet-based complaint reporting system in addition to a toll-free hotline for the University ofHouston System component universities to anonymously report complaints of fraud and policy noncompliancein connection with the University of Houston System component universities. Offerorsshould include proposals and pricings for an internet based complaint reporting system in addition a tollfreetelephone hotline. The on-line reporting system should include the following capabilities: 1) Optionsfor reporters to remain completely anonymous, anonymous only to UHS, or to not be anonymous at all; 2)User-friendly online reporting format that can be modified, if needed, to meet UHS requirements; 3) Abilityof reporting system to automatically notify selected individuals at UHS about a new report, or an updateto a report, based on various criteria (type of report issued, UHS component, etc.); 4) Ability of UHS torespond to and ask questions of reporters through the on-line system whether the reporter chose to beanonymous or not; 5) Ability of UHS to view both open and closed cases for as long as UHS is utilizingthe service; and 6) Ability of UHS to run reports or queries indicating which cases were opened andwhich were resolved for each UHS component during a specific period of time (e.g., calendar quarter,calendar year, etc.).

Product Code: 91520

Agency Information


Issuing Agency: University of Houston

State: Texas

Agency Type: State and Local

Contact: Jack Tenner Purchasing Department, 5000 Gulf Freeway, Bldg. 1, #204, Houston, Texas, 77023

Phone: 713-743-5671

Email: jdtenner@central.uh.edu

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