Government Contract | North Carolina
Administration of Extra Duty Police Details

Bid Information

Bid Alert No: 00000443662

Bid Title: Administration of Extra Duty Police Details

Agency Bid No. Title: 15-16-15

Received Date: 12/18/2015

Close Date: 01/06/2016

Purchase Type: 12 months for term

Delivery Point:

Delivery Date: Not Stated


Specifications include, but are not limited to:The Contractor will handle extra duty officer service requests, schedule all approvedofficers, manage all details for officers and complete all other administrative aspects ofthe program. Additionally, the Contractor will provide payment to the officers.Contractor will provide the administrative services for management of the program,invoices to customers and regular reports to be used by the City for analysis of extraduties provided by Police Officers.Contractor will issue appropriate 1099 tax forms to individual OfficersContractor will provide complete administration of all extra duty police details, includingrequests for service, scheduling work, payroll, invoicing, financing accounts payable,collecting payments, and completing weekly/monthly reports.3.2Contractor will provide the administrative personnel to handle the administration ofextra duty details. The administrative personnel will provide the complete administrationof the extra duty details. This administration includes but is not limited to handling allrequests for service, scheduling all details, invoicing and collecting payment fromcustomers, providing payment to officers, and completing weekly and monthly reports.Contractor must supply at least one primary and at least one secondary extra dutycoordinator for engaging with customers over the phone.In the event no extra dutycoordinator is available to field an incoming customer call, the customer on-callmessaging of wait times and call back! voicemail options. Contractor must field allincoming. extra duty queries and requests from customers including providing a local ortoll-free number for such purposes

Bid Related Documents

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Product Codes: 96102, 95261, 94610, 94611, 96147

Agency Information

Issuing Agency: City of Greenville

State: North Carolina

Agency Type: State and Local

Contact: Angelene Brinkley 1500 Beatty Street, P. O. Box 7207, Greenville, North Carolina, 27834

Phone: 252-329-4462

Fax: 252-329-4464




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