Government Contract | Massachusetts
Absence Management Processes and Systems

Bid Information

Bid Alert No: 00000478422

Bid Title: Absence Management Processes and Systems

Agency Bid No. Title: 16-16

Received Date: 02/05/2016

Close Date: 03/23/2016

Purchase Type: Not Stated

Delivery Point:

Delivery Date: Not Stated

Special Notices: Pre-Bid Conference 02/09/2016 02:10 PM, Questions Due By 02/16/2016 12:00 PM, Training Required


Specifications include, but are not limited to:OBJECTIVE OF THIS REQUEST FOR PROPOSAL The MBTA currently manages the entire Absence Management Process. The MBTA seeks to contract with a Third-Party Administrator (TPA) to co-source the Absence Management Process. This RFP describes MBTA managements intended operating model for a co-sourcing relationship with a TPA. This modelRFP 16-16TPA ABSENCE MANAGEMENT SERVICES9 includes a separation of responsibility and accountability between the TPA and the MBTA. The MBTA hopes to improve the performance of the Absence Management Process and reduce overhead costs. It expects Respondents to this RFP to present proven approaches to achieve this performance improvement. The MBTA encourages the submission of proposals that differ from its current Absence Management Process while achieving the same objectives. 4.2 BUSINESS PURPOSE OF ABSENCE MANAGEMENT PROCESS TheMBTAssuccessandabilitytom a i n t a i n a p p r o p r i a t e l e v e l s o f s e r v i c e a n d staffing across all modes of transit (i.e. rail, bus, and ferry) hinges on effective and efficient intake and processing of employee absence requests, followed by the immediate certifiable and documented notification of the requisite MBTA representatives. The central purposes of the Absence Management Process are: Minimize disruptions to MBTA services due to employee absences. M a n a g e e m p l o y e e s r e t u r n t o w o r k . Ensure compliance with all applicable Federal and State laws and regulations and MBTA policies, including documentation and recordkeeping, regarding employee absences. Support analysis of employee absences to improve business performance. Verify available leave. During typical weekday operations, peak service times are from 5:00 AM to 10:00 AM Eastern Standard Time, and 3:00 PM to 8:00 PM Eastern Standard Time, Monday through Friday. Off-peak times typically include weekends and most holidays. MBTA operations, however, are subject to extreme variations depending upon a variety of circumstances including weather emergencies, special service demands, and other factors. The times mentioned (peak and off- peak) are for transit operations. Most of the sick and tardy calls are made prior and through peak periods.

Product Code: 91885

Agency Information

Issuing Agency: Massachusetts Bay Transportation Authority

State: Massachusetts

Agency Type: State and Local

Contact: Elizabeth Tetreault, Materials Management Materials Management Department, Ten Park Plaza, 2nd floor, Boston, Massachusetts, 02116

Phone: 617-222-3057

Fax: 617-222-5349




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